
Annual Report & Financial Statements | Page 9
Chairman’s Statement
2022 has been a challenging year – the economic outlook has been uncertain given the recent
disruptions brought about by the COVID-19 pandemic, followed by the war in Ukraine and presently,
the rising of inflation and interest rates. The Group has however strived to achieve important
milestones across all business lines ensuring it is on track with its strategic roadmap.
During 2022, the Group continued to execute its strategy of expanding its client base and increase
its product offering in different markets throughout Europe, Middle East, North America, Latin
America, and Asia Pacific.
In the Merchant Solutions business, after obtaining an Electronic Money Institution (EMI) license from
the German regulator, BaFin, in 2021, the Group reached its next important milestone of launching its
acquiring business through RS2 Financial Services GmbH. The company obtained its principal
membership from both VISA and MasterCard and passported its licence to Austria.
The EMI license enables the Group to manage merchant funding, provide acquiring services and to
issue payment instruments. It is also part of the Group’s strategy to shift its revenue model from
dependencies on one-time licence fees towards ongoing and recurring revenue streams based on
transaction volumes processed.
Under its Processing Solutions business, the Group has exceeded the one billion mark of technical
transactions processed – over the past twelve months more than 1.25 billion technical transactions
were processed on the BankWORKS
®
platform. This trend is expected to continue to increase through
further processing of transactions of the Group’s existing and new clients. In fact, the Group has won
several new major outsourcing clients in Singapore, Malaysia, Mexico, Chile and Peru.
On the Software Solutions business side, the Group has an outsourced processing agreement with
one of the largest banks in the United States, on a hybrid licensing and processing model, to deliver
Global Acquiring and Issuing Services, further endorsing the power of our platform. In the US, the
Group will continue to offer acquiring processing to Payment Facilitators (PayFacs), Payment Service
Providers (PSPs) and Independent Sales Organisation (ISOs) and to attract tier one financial
institutions and banks of all sizes that are increasingly opting for outsourcing models for their
payments processing operations, in order to lower costs, reduce complexity and minimise risks. The
Group’s US arm will also be introducing a new business line of servicing Issuer Processing.
I would like to take this opportunity to thank our team members across the world for their commitment
and dedication, our Chief Executive Officer (CEO) who has worked tirelessly to execute the Group’s
strategy and our Board of Directors for their support throughout the year.
I would also like to thank our shareholders, clients and partners for their continued trust and support.
We look forward to continuing this journey together – beyond payments.
Mario Schembri
Chairman
28 April 2023