CEO’S REVIEW
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APS Bank plc 4
If 2020 brought about unprecedented challenges to humankind because of a virus that took over our
lives and threatened our general well-being, 2021 dawned with new hope as the rollout of a vaccine
promised the return of some normality. As we continued to work relentlessly to support all our staff,
customers, their families and the community at large in every way possible, the year under review
enabled us to continue making progress in our services and product lines, in the transformation of the
Bank and the implementation of our strategic projects. Above all, it created the opportunity to show
agility and resilience in producing once again excellent results while capturing market share and taking
the lead at courageously facing the new normal.
But 2021 too offered us its perfect storm of challenges. A grounded interest rate environment, heavy
reputational issues hanging over Malta’s financial services industry and pandemic disruptions only
added to the pressures which regulatory demands, technology requirements and talent availability
make on margins and operating costs. Nevertheless, we delivered the best results in the circumstances
and the strongest ever Bank solo performance. Critical to this success is a curated business planning
process based on a 3-year horizon, rolled over annually to remain responsive to emerging trends and
changes in the business and market environment. While a comprehensive strategic cycle review is
carried out every third year, COVID-19 accelerated this exercise and drove us to revisit our key drivers
to ensure they remained relevant priorities.
Apart from looking at the financial and operating performance of 2021, this Review will touch briefly on
how we tackled our strategic objectives to deliver these successful results.
Excellent financial results driven by strong operating fundamentals
In 2021, Group Operating Income grew by 14.5% to €63.1 million (Bank: by 14.0% to €61.9 million)
reflecting a rebound from the main revenue sources despite continuing uncertainty in market
conditions. Net Interest Income is up by 13.3% to €55.4 million (Bank: by 12.9% to €53.9 million), mainly
deriving from the retail and commercial lending books, with a smaller contribution from the Bank’s
international syndicated loan and treasury portfolios. It is satisfying to note that in the tight interest rate
environment and uncertain economic conditions which characterized most of the year, commercial
lending remained subdued while in contrast home finance again reached record levels. As various fiscal
incentives, particularly those aimed at first-time buyers, sustained a buoyant property market, the Bank
continued to grow its share of the home loan sector despite consistent, stiff competition. Net Fee and
Commission income increased on 2020 by 34.3% (Group) and 18.8% (Bank), respectively, as income on
transactional banking, investment and insurance services bounced back on stronger activity.
Despite the challenges and uncertainties which the pandemic continued to bring about, the Bank’s
strategy of diversification again saw a healthy domestic loan book spread across varied economic
segments. For the retail portfolio, mainly comprising home loans and making up 65% of the entire loan
book, all moratoria originated in 2020 expired with no defaults, evincing not only the quality but also
the resilience of the typical, Maltese homeowner. Commercial lending is a different story as some
borrowers commenced repayments and servicing of their borrowings while others, especially those
exposed to tourism and related sectors such as hospitality, leisure, entertainment and accommodation,
remained challenged by the pandemic. These industries continued to benefit from moratoria
arrangements and the emergency financial support of the APS Jet Pack, introduced in 2020 in
collaboration with the Malta Development Bank to help local businesses experiencing cash flow
problems. However, the book remains well collateralised and we are confident that the Bank’s
forbearance measures, accompanied by the acumen and adaptability of our commercial borrowers, will
reap the desired results with no defaults in sight. Once again, we are gratified to see APS Bank
supporting the widest possible community spectrum, from young couples at the start of their life’s
travels to the more established corporate names as they journey across their business cycle.
Another source of diversification is our book of international loan participations, which exposes the
Bank to different geographies, industries and shorter maturities than our domestic corporate book.
After the more guarded approach taken in 2020 due to the risk and volatility which the virus outbreak
spread cross-border, we resumed growth of the book selectively in 2021 as appetite started to return
for a number of segments.
All this put together in the circumstances, we look at our loan book as diversified and robust. As we
continue to take a prudent view on credit quality, including a client-by-client approach insofar as
commercial overlay is concerned, we see performance migration out of Stage 2 leading to a release of
€1.5 million from our Expected Credit Loss (ECL) provision compared to 2020’s increase of €5.5 million.
We are also pleased to see the Bank persisting in recovering legacy loan loss provisions and to make
improvements in collateral positions, in spite of the challenging conditions.